Privacy Policy

Last updated: 28 Jul 2025

dietasexpress.com is owned by Dietas Express S. de R.L. de C.V. (in process of incorporation), which acts as the controller of your personal data.

We have adopted this Privacy Policy to explain how we collect, use and protect information on dietasexpress.com. Please read it carefully before using the site. We are committed to safeguarding your privacy and keeping your data secure.

1. Personal information we collect

Device Information – When you visit the Site we automatically collect:

• Browser type and version

• IP address and time zone

• Installed cookies

• Pages viewed, referring websites or search terms, and interactions with the Site

Order/Account Information – When you register or make a purchase we collect data you provide, such as:

• Name and surname

• Email address and phone number

• Postal address and city

• Payment details (processed by Stripe; we do not store full card numbers)

2. Why we process your data

1. Contract performance – to create and deliver your personalised nutrition plan, process payments and provide customer support.

2. Legitimate interests – to analyse statistics, improve the Site and prevent fraud.

3. Legal obligations – to comply with tax and consumer‑protection laws.

You may browse the Site without telling us who you are, but certain features (e.g. purchasing a plan, receiving a newsletter) require personal data. If unsure which data is mandatory, email hola@dietasexpress.com.

3. Your rights

If you are an EEA resident, you may exercise: right to be informed, access, rectification, erasure, restriction, portability, objection and rights related to automated decision‑making.

Mexican residents have equivalent ARCO rights (Acceso, Rectificación, Cancelación, Oposición).

To exercise any right, write to hola@dietasexpress.com. Your information may be transferred outside your country (e.g. Canada, USA) under adequate safeguards.

4. Links to other websites

Our Site may contain links to third‑party sites. We are not responsible for their privacy practices and encourage you to review their policies.

5. Information security

We store data on secure servers and apply reasonable technical, administrative and physical safeguards (TLS encryption, PCI‑DSS processors, access controls). No Internet transmission, however, is 100 % secure.

6. Legal disclosure

We may disclose information if required to comply with a legal obligation (e.g. subpoena), or to protect rights, safety, investigate fraud or respond to lawful government requests.

7. Contact

Dietas Express S. de R.L. de C.V.

Av. Paseo de la Reforma 123, Piso 4, Col. Centro, C.P. 06000, Ciudad de México, México

Tel./WhatsApp: +52 56 2030 6289

Email: hola@dietasexpress.com